To Members of Our Valued Communities:

*Update* Effective 3/20, due to Governor Wolf's order, our sales departments are temporarily closed. 

Our service, parts, & body shop operations remain open. We appreciate your continued understanding. 

Please check back periodically for updates.

We are in astonishing times. We have never before had to so delicately balance the health and wellbeing of our personnel, our guests, and the general public against the critical role we play in ensuring transportation remains available. After much deliberation and consideration of the guidance from the Governor's office, (which has determined that many dealership functions are "essential") we have decided that Faulkner dealerships will remain open.  

While we will remain open for business, it won't quite be "business as usual". We are taking extraordinary steps to protect both our employees and our guests. These steps include:

1. Whenever possible, we are staffing the various departments in our dealerships with separate shifts in an effort to minimize contact among personnel and to better facilitate social distancing. We have also given our staff flexibility for absences related to COVID-19. Finally, we have issued a very clear, company-wide directive to stay home at even a hint of illness. Accordingly, please forgive us in advance if you observe reduced staffing when visiting our dealerships.

2. We have worked diligently to procure additional supplies of soap, hand sanitizer, disinfectants, latex or rubber gloves, steering wheel covers, and seat covers. For those of you who are curious, our bathrooms remain well stocked with toilet paper.

3. We have put forth considerable effort to educate our teams about the CDC's guidance for limiting the spread of Coronavirus.  When visiting one of our dealerships, you can anticipate a warm smile and a friendly greeting, but you won't receive a handshake.  You may also notice that folks in our dealerships are routinely and regularly washing their hands and working to maintain a distance of 6 feet from their colleagues.  We have also engaged our cleaning crews to increase the frequency and rigor of their work.  With the ever-changing guidance from the CDC you can expect our efforts to evolve.  When visiting our dealerships, we ask that you consider the CDC's recommendations too.  Of course, if you aren't feeling well, please don't visit a Faulkner dealership until you are certain you have fully recovered.

4. While our showrooms are not open, we remind you that you can view our inventory of more than 6,500 cars and trucks online (tobesure.com) and complete much of the shopping and buying process without entering a dealership. We'll even arrange to have a vehicle delivered to you if you prefer to limit contact.

Over the past 88 years, Faulkner and our communities have experienced and survived a wide array of exceptional events. Although the disruptions to our daily lives won't be easy, we will survive this one too. If you have any questions or concerns, please contact your local Faulkner dealership and know that we will continue to monitor and evaluate the wellbeing of both our teams and our communities.


Sincerely,


Henry ("Harry") Faulkner, IV


Faulkner Alfa Romeo is Taking Precautions to Keep You Safe in the Wake of the COVID-19 Virus

 
We are absolutely delighted to be able to keep you safe. We have a huge selection of vehicles, and we believe that you should be able to continue your car buying process without feeling at risk. Through this unexpected pandemic, we are doing everything that we can to keep you in mind, and to keep you healthy and happy. We are doing everything that we can to help you continue on with your daily life, and to be able to utilize our services and resources while still remaining safe.

What We're Doing to Help

One of the things that we are doing to help is working to ensure that there is extra disinfectant available, and that our dealership is in pristine condition. We are constantly wiping down doorknobs, railings and other highly had trafficked areas. We are also asking all employees who may not be feeling well to remain at home during this time.

In addition to utilizing preventative measures, we have also upgraded the cleaning products that we use to ensure that they are meeting the standard put in place by the CDC and other health organizations. With that being said, we are closely monitoring the progression of this illness and working to remain ahead of the curve. The comfort and safety of our staff and customers is of utmost importance to us, and selling a car is something that we can do at another time. We are currently open, but we will be reassessing the COVID-19 situation everyday.

We are eager to provide you with a comfortable, clean and safe experience. We welcome you to reach out to our dealership at any time with any questions, and to find out just what we can do to give you a safe shopping experience.

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